21ST CENTURY SKILLS

The diversity of innovations that have occurred in the 21st century and the speed of their adoption and incorporation in the way we live and work has put enormous pressure on companies to reformulate their modus operandi and value proposition, otherwise they will become "obsolete" and lose relevance.

In the field of technological innovations, this need for reformulation and change is even greater. Since the employees of the company are the main "actors" in any change process, the skills that are required to these have been changing considerably.

The Economist Intelligence Unit, presented, last May, a global study based on questionnaires to top executives, professors and students with the question: Which of the following would you say are the most critical skills for employees in your organization to possess today? Select up to three.

Source: Economist Intelligence Unit

The problem-solving competence is, outstandingly, the most critical of all. That is, the ability to acquire information, question their knowledge and create and experiment alternative resolution is the main competence that companies wish to have in their employees.

To complete the "podium" of critical skills, we highlight teamwork and communication.

Despite this study hasn’t been focused on any particular industry or company typology, the ability to solve our customers' problems, work in team in their resolution and communicate the solutions in an effective way, are 3 key competencies to the consulting business.

In a world dominated by technology and generalized access to information, the skills that are expected to grow in importance are digital literacy or the ability to use digital tools to create value and creativity or even the ability that in the same information conditions differentiate the value proposition.

The identification, collection and retention of employees who have the competences of the 21st century is extremely difficult, especially when leaving the college, because this is not sufficiently adapted to guarantee the transmission of these competences. The effort/investment of companies in developing training programs directed at these competencies.

Although, as one expert interviewed for the report reported, "young people have an innate affinity with technology, it's a pity they do not use it effectively," companies are increasingly paying attention to these skills in the interviews and tests that they do on the recruitment process.